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After payment is verified, we will cleanse your crystals again and dispatch within 2 to 3 working days. 

 

Delivery in Singapore

We use Singpost and SmartPac for small items, Speedpost Standard and POPStation for both small and bulky items. 

Promotion:

For order with $20 & above, we provide free shipping of non-bulky using SingPost (non-registered).

For order with $50 & above, $2 for SmartPac.

For order with $100 & above, free for SmartPac and $5 for POP Station.

For order with $200 & above, free shipping for POP Station.

Singpost (Normal Mail)

Singpost usually delivers within 2-5 working days* upon receival, occasionally might take longer. It is non-trackable and without insurance coverage, please note that there might be 1% chances of lost mail. 

 *Delivery only available on working days, from Mon to Fri 9am to 6pm and Sat 9am to 12.30pm, excluding Sundays & Public Holidays.

 

SmartPac

SmartPac is trackable and delivers within 2-4 working days* upon receival. 

 *Delivery only available on working days, from Mon to Fri 9am to 6pm and Sat 9am to 12.30pm, excluding Sundays & Public Holidays.

 

Speedpost

Speedpost provides a tracking number which delivers within 2-3 working days* upon receival. Covered insurance for shipment value up to $150.

 *Delivery only available on working days, from Mon to Fri 9am to 6pm and Sat 9am to 12.30pm, excluding Sundays & Public Holidays.

Terms and Conditions of Speedpost Services

 

POPStation (Pick Own Parcel Station)

POPStation is more convenient and secure way to collect your parcel as you can do a self-collection 24/7 at your selected POPStation. It delivers within 1-3 working days* upon receival. Trackable and covered insurance for shipment value up to $150.

If you are selecting POPStation, please tell us your selected location under "Special instructions" in "Shopping Cart" page before checkout:

POPStation remarks

Click here for POPStation locations.

Click here to learn more about POPStation. 

Terms and Conditions of Pop Station Services

 

Delivery to Other Countries

We will be using Singpost airmail (non trackable) and Registered Airmail (trackable).

Click here for delivery time.

 

Delivery Issues 

We take very serious care to ensure the packing and seal of the products to minimize breakage. However, Crystal Tales do not hold responsibilities for sold products that are lost during mail or any delivery issues.

Buyers are required to check with the relevant post and delivery services to resolve the issue. Therefore, we encourage buyers to opt for SmartPac, Speedpost or POPStation.