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After payment is verified, we will cleanse your crystals again and dispatch within 2 to 3 working days. 


Delivery in Singapore

We use Singpost for small items, and Speedpost Standard and POPStation for both small and bulky items. 


For order with $20 & above, we provide free shipping of non-bulky using SingPost (non-registered).

For order with $100 & above, $5 for POP Station.

For order with $200 & above, free shipping for POP Station.


Speedpost provides a tracking number and delivers within 1-3 working days* upon receival. 

 *Delivery only available on working days, from Mon to Fri 9am to 6pm and Sat 9am to 12.30pm, excluding Sundays & Public Holidays.

Click here or more info on Speedpost.


POPStation (Pick Own Parcel Station)

POPStation is more convenient and secure way to collect your parcel as you can do a self-collection 24/7 at your selected POPStation. It delivers within 1-3 working days* upon receival. 

If you are selecting POPStation, please tell us your selected location under "Special instructions" in "Shopping Cart" page before checkout:

POPStation remarks

Click here for POPStation locations.

Click here to learn more about POPStation.


Delivery to Other Countries

We will be using Singpost airmail (non trackable) and Registered Airmail (trackable).

Click here for delivery time.


Delivery Issues 

We take very serious care to ensure the packing and seal of the products to minimize breakage. However, Crystal Tales do not hold responsibilities for sold products that are lost during mail or any delivery issues.

Buyers are required to check with the relevant post and delivery services to resolve the issue. Therefore, we encourage buyers to opt for registered mail, Speedpost or POPStation.